By Stephen Mabey, CPA, CA
Download: MPF FEATURED ARTICLE – Pandemic KPIs – MABEY – 10-9-20.pdf
According to Peter Drucker, the legendary management guru, what gets measured gets done and what gets measured improves. As a law firm, what does your firm measure? As a law firm managing partner, which KPIs (if any) do you closely monitor? With whom do you share this information? And in what manner do you share it? Steve’s article presents a few KPIs that may be especially important to measure during times of uncertainty and change.